Contact
Four addresses. All of them reach a person.
Pick the address that fits. A person replies, and it is someone who can act on it.
Where to write
General questions
Anything about the product, using it with your child, or working with us. If you are not sure where a question goes, it goes here.
hello@lifecraft.inPrivacy and your data
Data exports, deletion requests, questions about what we hold, and anything under the DPDP Act, GDPR or COPPA. You can do exports and deletion yourself in Settings, but this works too.
privacy@lifecraft.inSecurity disclosure
If you have found a vulnerability, tell us here and we will respond. We will not threaten anyone who reports something in good faith.
security@lifecraft.inSchools, colleges and programmes
Institutional enquiries, pilots and demos. Put your institution and rough cohort size in the first line and it will reach the right person faster.
hello@lifecraft.in
Who you are writing to
LifeCraft is built and operated by Precision Pulse, a product studio in India. It is a small team, which is why the replies are direct and occasionally slower than a call centre would be.
For anything formal under the DPDP Act, the grievance officer and the registered postal address are on the grievance officer page.